Real-time EMS employment is one of the many features the EMS System can utilize of the ImageTrend License Management System. It enables a streamlined entry of data from the licensure system to the Elite ePCR platform.

Once individuals receive their approved EMS credentials (EMT, Paramedic, MICN, Out-of-County Cert. Acknowledgement, Student, or Non-Field position associations), the EMS Service can add the person manually from their Personnel Roster in the LMS Public Portal, or the individual can complete an EMS Employer Update Form (coming soon in the Public Portal). During the ePCR implementation phase, we have asked that EMS Services check their rosters for accuracy and make any necessary changes to ensure the right personnel have access to the right sites once training begins.

Field Providers: Currently the method is for employers to add you to their personnel rosters. You will be able to initiate this process in the future, but the employer will always need to verify that you are actually with their service, so for right now it's in the hands of EMS Coordinators/Primary Points of Contact at the Service Agencies.

EMS Coordinators/Primary Points of Contact: Here is a workflow you can use to manage your EMS Personnel in the Public Portal:

  1. Login with your normal username and password on the LMS site (, and then click on Service;
  2. Click on your Service specifically (you may have more than one, but the ones you can administer are hyperlinked), then select Personnel from the left side;
  3. From there you can sort your personnel roster by Expiration Date by clicking on that column's header, or by Level, or any of the other columns.
  4. You can add personnel via the first search box, or remove personnel via the check the box next to them and click “- I Want To – “ then select “Remove from Service” and “Go” to commit the action.

It is important that changes to your personnel be reflected in the system appropriately, and worth noting that although changes can be made in real-time in the LMS, only specific actions will trigger that user's account and access levels to be updated/synchronized in the Elite ePCR platform. Please contact the EMS Agency's Data Unit staff (support tickets here can be used for this purpose) if you have immediate staff synchronization needs.

If this article didn't quite answer your questions about the employment affiliation process, please contact the EMS Agency at (951) 358-5029 and our personnel will be able to assist you during business hours. If you are trying to use this process and are having any difficulties with the system, please use this support desk to submit a ticket, and staff can triage your request to the right system personnel. Thanks!