If you have forgotten your password or username for the ImageTrend License Management System (LMS), please use this link to reset your password or this link to find your username.


If you have forgotten your password or username for the ImageTrend Elite EPCR platform, you can reset your LMS password via the link above to have it synchronize back to Elite and ensure the two stay the same, or you can use the Elite reset password link here, which should also send your password the other direction to the LMS.


If for some reason you are not receiving the emails the system sends to reset your passwords after using the links above, please submit a helpdesk ticket here so staff can troubleshoot. We may go through a few steps such as verifying which email is on file for your account, asking you to verify it is not in your junk mail folder, etc.