ImageTrend posted a brief announcement on their Support website today (4/13/17) that indicates there is an issue with the recent iOS update, 10.3.1, that will clear your browser cache, resulting in the deletion of unposted incidents. Please do not update your Apple device running Elite until all of your incidents are posted and local caching is no longer a concern at that moment prior to updating your device.


This update also clears the Device Authorization, however as no agencies are known to be using this as of this article's creation, this is less of a concern. If you are using Device Authorization with ImageTrend Elite on an iPad, please do not update your iOS to 10.3.1 unless you have the ability to restore the Device Authorization shortly thereafter to keep the device in service.