Specific Issues/Errors

These are for specific issues with proposed solutions.

Deleting Procedures Added with Situation Tools
There is currently a known issue when attempting to delete procedures / meds / vitals / exams added with Situation Tools. This short video demonstrates the ...
Fri, Jul 28, 2017 at 9:48 AM
Elite from LMS Login Error: "Performer ID Not Specified"
This error is usually encountered when you are attempting to login to Elite from the License Management System (LMS) portal. If you receive this error, i...
Wed, Nov 23, 2016 at 12:05 PM
Elite user locked out (or about to be locked out) of Elite
Elite and Elite Field will lock a user out of the system after ten (10) unsuccessful password attempts. All passwords must be managed via the License Manage...
Sat, Jan 28, 2017 at 11:43 AM
Elite Error in Chrome, message says: “Aw, Snap! Google Chrome ran out of memory...”
Summary: A recent Google Chrome update caused an error to occur in 32-bit versions of Chrome. If your agency/service is not using Chrome then you can disreg...
Mon, Feb 13, 2017 at 11:01 AM
iPad Users Please Read: Unposted Incidents Deleted Upon iOS Update 10.3.1
ImageTrend posted a brief announcement on their Support website today (4/13/17) that indicates there is an issue with the recent iOS update, 10.3.1, that wi...
Thu, Apr 13, 2017 at 9:04 PM