Emergency Management Department - REMSA Helpdesk
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Knowledge base
Elite Platform
How to Access Elite
1
Hardware and Software Requirements
Elite Updates
27
REMSIS 2023 Change Log
Q3 2022: Elite Updates July 1st to Sept. 30th
Q2 2022: Elite Updates March 1st to June 30th
Q1 2022: Elite Updates Jan 1 - Mar 31
Q4 2021: Elite Updates Oct 1 - Dec 31
View all 27
WebEOC Platform
User guide
2
Account Creation/Log in process.
Home Page/ Control Panel Navigation/ Changing Position and Incident
License Management System (LMS)
LMS Changes and Updates
9
New URL for accessing the LMS effective 5/18/2020
LMS Update 11/19/19
LMS Release 10/22/19
October 30, 2018
September 25, 2018
View all 9
How-To Guides
4
Overview: from new account to Elite access
How To: Claim Your Account
How to submit an application
How to Create a Non-EMS Account in the License Management System (LMS) for Elite Usage
FAQs
4
Questions about the new License Management System (LMS) for EMS Professionals
EMS Employment/Service Affiliation Process Introduction
Commonly Misunderstood Application Descriptions
Forgot Username or Password
EMS Coordinators
Managing your Personnel in Elite and the LMS
4
Removing Former Personnel from a Service (PCR Security, Personnel Accuracy)
Adding Personnel to a Service
Agency Administrators: Permission Group Descriptions
Unlocking Users' Accounts in Elite
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